Vanderlande -
Company: Vanderlande –
WebSite: Makkah, Saudi Arabia
Job Description:**Job Title:** IT Support Assistant
**Job Description:** IT Support Administrator
**Introduction:**
Vanderlande’s Jeddah office seeks a qualified IT Support Administrator to provide comprehensive IT support services for the MENA region. This encompasses IT asset management and initial troubleshooting. The ideal candidate will be driven to deliver exceptional IT customer support.
**Responsibilities:**
* Provide IT office support functions, including network and ISP supplier management, desk equipment maintenance, and printer management, ensuring uninterrupted office services.
* Maintain the IT asset database, ensuring accurate and up-to-date records from procurement to deployment and final disposal.
* Manage IT stock levels and coordinate with framework suppliers to ensure timely replenishment and acquisition of new assets.
* Serve as a liaison for regional staff support requests, escalating issues as needed for resolution.
* Manage communication suppliers, pursuing efficiency improvements and cost savings.
* Support office network management in collaboration with the head office IT department.
**Candidate Profile:**
The ideal candidate will be a recent graduate seeking to gain experience in IT and develop professional competencies. This individual will demonstrate strong teamwork skills and a proactive approach to departmental improvement. Excellent verbal and written communication skills are essential. The candidate should thrive in a multicultural environment, enjoy supporting others, and possess a logical approach to problem-solving.
**Competencies:**
* Bachelor’s degree in a computer science-related field.
* Experience with Microsoft Office 365, Windows 11, and Active Directory.
* Strong service orientation, customer-friendly demeanor, and excellent communication skills.
* Proficiency in English (reading, writing, and speaking). Knowledge of Arabic is advantageous.
**Company Overview:**
Vanderlande is a global leader in future-proof logistic process automation for airports (e.g., London Heathrow, Singapore Changi) and the parcel market (e.g., UPS, FedEx). We also provide leading solutions for warehousing giants, including major e-commerce, logistics, payment, hardware, data storage, media solution providers and Walmart, seamlessly integrating innovative systems, intelligent software, and lifecycle services.
If you seek a position of responsibility and wish to contribute to delivering essential goods and services to consumers, passengers, and businesses, Vanderlande offers global opportunities. Our unique culture of freedom and flexibility fosters collaboration, strong relationships, and the pursuit of industry-leading projects.
Vanderlande empowers employees to grow, take ownership, and improve daily operations. Our Academy provides opportunities for personal development. We equip our team with the necessary knowledge, tools, and support to exceed customer expectations in over 100 countries.
By joining our team, you will contribute to delivering state-of-the-art products and enhancing the competitiveness of our valued clients. As an integral member, your enthusiasm and drive will contribute to achieving collective goals.
**Benefits:**
The ICT Support Administrator position offers a challenging and rewarding opportunity to contribute to the growth and profitability of Vanderlande Industries. We provide a full-time role in a supportive and professional work environment with ample opportunity for personal development.
Skills: