IT Product Manager

Main Objective of the Position

Develops products by identifying potential products; conducting market research; generating product requirements; determining specifications, production timetables, pricing, and time-integrated plans for product introduction; developing marketing strategies.

Main Job Responsibilities

Consulting Strategy and Client Engagements:

• Gains a thorough understanding of customer and client needs, both existing and potential, and uses that knowledge to help deliver enterprise products that provide Avertra customers with an unparalleled shopping experience.
• Translates business goals and end-user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners.
• Identifies goals, metrics, and analytics to determine product value; continually making recommendations and refinements to the product backlog based on learnings.
• Conduct end user research to help identify user stories and help determine Minimum Viable Product (MVP).
• Partners with account manager to understand client needs and assists in the creation of business account plans.
• Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class. 
• Ensure product is aligned with client, stakeholder and end-user priorities to drive sales, improve efficiency, and improve customer satisfaction.
• Documents, reviews and ensures that all quality and change control standards are met.
• Formulates, tests and refines assumptions and hypotheses through user research and testing.
• Creates, prioritizes and accepts user stories; incorporate them into release planning.
• Makes product decisions that drive value on a daily basis.
• Identifies pros, cons, issues, obstacles, dependencies and value associated with features and enhancements.
• Participates in standups, iteration planning sessions, product demos and retrospectives.
• Condenses complex technical concepts into non-technical language for stakeholders.

Team and People Management:

• Fosters collaboration with team members (Engineering, User Experience Designers, etc.) to drive value and collectively identify and resolve impediments.
• Acts as a proponent of modern software development practices.
• Advocates for the end user and stakeholder by empathizing with and understanding user needs and becoming the domain expert.
• Regularly works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps.
• Manages cross-functional team and stakeholder expectations to execute on product strategy; provides education to requestors to determine prioritization based on tangible benefits and/or user experience.
• Exhibit active listening, facilitate sessions, and clearly communicate at all levels (Executive Leadership Team, store associates, etc.) and in all formats the product’s long-term strategy which is used to prioritize short-term action.