IT & Infrastructure Engineer

About TavilyTavily is building the infrastructure layer for agentic web interaction at scale. Our API powers Retrieval Augmented Generation (RAG) and real-time reasoning in AI systems.By connecting large language models to high-quality, trustworthy web content, we help developers build agents that are not only intelligent but also informed.We work with some of the most innovative teams in AI. From startups shaping the ecosystem to enterprises deploying AI at scale. Whether it’s powering sales assistants, research copilots, or internal knowledge tools, Tavily is the missing link between LLMs and the real world.The RoleWe’re looking for an IT & Infrastructure Engineer to own and scale Tavily’s core infrastructure environments across our global offices and cloud platforms. You’ll design and maintain secure, resilient systems that enable our teams to move fast and build confidently.This is an ideal role for someone who thrives in hands-on environments, loves solving complex technical challenges, and brings a strong understanding of IT systems, security, and automation.What You’ll Do Own core infrastructure environments (network, security, endpoints, and SaaS) across global offices and cloud environments Design, implement, and maintain resilient network and security architectures (LAN/WAN/VPN, firewalls, access, zero-trust) Troubleshoot complex incidents with a sense of urgency and ownership Continuously improve system performance and reliability using automation, monitoring, and proactive maintenance Collaborate cross-functionally with IT, Security, and Automation teams to deliver scalable and secure infrastructureWhat You Bring Experience with SaaS ecosystems (Okta, Google Workspace, Slack, etc.) Experience with cloud infrastructure (AWS, GCP) Experience with monitoring and incident management tools Scripting experience in Python or other automation tools (an advantage) Experience managing backup and disaster recovery systems (advantage) Ability to thrive in high-pressure situations and manage multiple priorities Experience leading or participating in large-scale, cross-functional IT projects is a strong plus Hands-on experience with monitoring and incident response platforms (e.g., Prometheus, Grafana, PagerDuty) and the ability to develop proactive alerting and dashboardsPerks & Benefits A young, open, and inclusive culture where everyone has real impact from day one The chance to build alongside a fast-moving team at the forefront of agentic AI A deep-work culture that values curiosity, creativity, and learning Full relocation package for the whole family including accommodation, insurance, flights, children’s education, and more