IT HARDWARE SALES REMOTE

Job Responsibilities:

• Answer inbound phone calls from Arabic-speaking customers and resellers and integrators
• Communicate professionally in Arabic and English via phone, WhatsApp, email, and live chat
• Record and process inquiries involving part numbers, server models, and SKUs
• Prepare and send accurate quotes based on product inquiries or RFQs
• Follow up with leads and maintain detailed records in a CRM system (Zoho, HubSpot, etc.)
• Coordinate internally with procurement and technical support teams for lead fulfillment
• Stay updated on Dell, HPE, Lenovo server products (training provided)

Job Requirements:

• Fluent in Arabic and English (spoken, written, and reading) – mandatory
• Strong phone communication skills – must be comfortable answering and making calls
• 1+ year experience in B2B sales, IT support, or inside sales preferred
• Basic understanding or interest in enterprise IT hardware
• Familiar with server brands such as Dell, HPE, Lenovo (DL380, R750 R760, SR650, etc.)
• Proficient with Excel, CRM tools, and WhatsApp Web
• Able to work full-time, Sunday to Thursday, 9:00 AM – 6:00 PM (Saudi Arabia Time)
• Stable internet and quiet home office setup (100mbps speed recommended )

Preferred:

• Prior experience working with IT resellers, system integrators, or distributors
• Knowledge of technical product lines (controllers, memory, storage, CPUs, etc.)
• Strong organizational skills and follow-up ability

Salary & Benefits:

• Monthly Salary: EGP 10,000 – 15,000 (based on experience)
• Performance-based bonuses for lead conversion and closed deals
• Remote work with flexible management
• Internal training on server parts and pricing
• Long-term growth potential in regional sales roles