Marriott International -
Company: Marriott International –
WebSite: Dubai, United Arab Emirates
Job Description:**Subject: Information Technology Support Associate Position at Al Wathba, a Luxury Collection Desert Resort & Spa Abu Dhabi**
This document outlines the responsibilities and qualifications for the Information Technology Support Associate position at Al Wathba, a Luxury Collection Desert Resort & Spa Abu Dhabi. The incumbent will be responsible for planning and coordinating the installation, relocation, modification, and enhancement of information technology equipment to optimize system reliability and performance. Key duties include executing commands and activating controls on computer and peripheral equipment, resolving hardware, software, and guest room internet access issues, and implementing process improvements. The Associate will also maintain an inventory of technology devices, administer PBX/telephone switchboard systems, and ensure the security of computer and telephone rooms.
The successful candidate will adhere to all company policies and procedures, maintain a professional appearance, safeguard confidential information, and protect company assets. Exceptional guest service skills are required, including welcoming and acknowledging guests, anticipating their needs, and communicating effectively. Furthermore, the Associate will ensure employee compliance with company standards, serve as a role model, foster positive working relationships, and contribute to team goals. A commitment to quality, efficiency, and safety is essential, along with the ability to perform tasks such as reading, verifying information, inspecting equipment, and lifting objects up to 10 pounds. Additional duties may be assigned by supervisors.
Preferred qualifications include at least one year of related work experience. A high school diploma or equivalent is not required. Supervisory experience and specific licenses or certifications are not required.
Marriott International is an equal opportunity employer committed to fostering an inclusive environment that values and celebrates the diverse backgrounds of its associates.
The Luxury Collection Hotels & Resorts offers authentic experiences and personalized hospitality, continuously evolving to exceed the desires of the luxury traveler.
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