Confidential -
Company: Confidential –
WebSite: Nasr City, Cairo, Egypt
Job Description:**Responsibilities:**
The incumbent will be responsible for the following duties:
1. **Shipment Coordination:** Planning, coordinating, and executing international freight forwarding shipments (air, sea, and road); securing cargo bookings with airlines, shipping lines, and trucking companies; and ensuring the timely collection, delivery, and tracking of shipments.
2. **Documentation and Compliance:** Preparing and verifying all export/import documentation (e.g., Bills of Lading, Air Waybills, invoices, packing lists, Certificates of Origin); ensuring customs documentation and clearance processes adhere to all applicable regulations; and maintaining accurate and updated records within the Transport Management System (TMS).
3. **Customer Service:** Maintaining proactive communication with clients regarding shipment status, delays, and delivery confirmations; providing quotations and routing advice as required; and managing claims, service failures, and problem resolutions in a professional manner.
4. **Financial and Reporting:** Verifying vendor invoices and coordinating billing processes with the finance department; supporting cost control measures through freight rate negotiation and expense monitoring; and preparing daily or weekly operations reports as requested.
5. **Internal Team Coordination:** Liaising with the sales team to ensure a seamless transition of bookings; collaborating with warehouse and customs teams to facilitate efficient operations; and maintaining effective communication with overseas agents and partners.
Skills: