Food and Beverage Crew

Company: The First Group Hospitality –

WebSite: Dubai, United Arab Emirates

Job Description:The First Group Hospitality The First Group Hospitality is a leading hospitality management company committed to pioneering a new era of excellence within the industry. We possess a rapidly expanding portfolio of award-winning, upscale hotels, signature restaurants, and distinctive leisure destinations, all meticulously designed to create unforgettable experiences at every guest interaction. Our team comprises seasoned professionals who bring decades of experience from renowned international hotel brands, combined with a deep understanding of the Dubai and GCC markets. We offer tailored solutions to maximize efficiency, drive revenue growth, and enhance guest satisfaction through a comprehensive infrastructure that spans all key areas of hotel management. At The First Group Hospitality, we are dedicated to building long-term, mutually beneficial partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our primary goal is to optimize performance, boost profitability, and deliver sustainable growth for your property. Job Summary: This position is responsible for assisting in all aspects of food and beverage service, ensuring efficient and timely delivery of exceptional guest experiences. The ideal candidate will contribute to a seamless operation by preparing for service, coordinating orders, and maintaining a clean and sanitary environment. Key Responsibilities: Preparation and Service: Prepare serving cutlery and bread baskets prior to service. Ensure equipment and surfaces are clean and sanitary at all times. Coordinate orders effectively to ensure timely delivery to guests. Menu Knowledge and Guest Interaction: Maintain comprehensive knowledge of all Food and Beverage menu items to assist guests and waiting staff. Attend all Food and Beverage menu item related training sessions. Be familiar with the table planning of Food and Beverage outlets. Take orders and provide information to guests when required, communicating clearly with colleagues. Food and Beverage Delivery: Deliver food and beverages to guests in Food and Beverage outlets, as well as to rooms, the gym, the swimming pool, and other areas as required. Ensure safe and sanitary handling of all food and beverage items. Operational Support: Check supplies and put away stock. Monitor tables for upcoming courses and communicate with waiting staff and the kitchen. Alert waiting and kitchen staff of VIP guests and special requests. Address challenges and changes during service and assist with table turnovers. Assist in clearing tables during and after service. Prepare orders such as drinks, snacks, and bread as needed. Assist in other departments as required. Attend departmental meetings. Hygiene and Cleanliness: Perform cleaning tasks during and after service. Ensure all guest areas are maintained in an immaculate condition. Guest Relations: Maintain a friendly, courteous, and professional demeanor when interacting with guests, staff, and other departments. Additional Responsibilities: Perform other duties as requested by senior management. Required Skills and Qualifications: Basic knowledge of Food and Beverage Department operations. Demonstrated commitment to excellent customer service. Strong communication skills with guests, staff, and kitchen personnel. Pro-active and energetic with a positive, “can-do” attitude. Ability to multi-task effectively with strong prioritization skills. Enthusiastic individuals seeking a career in the Food and Beverage Department within the hospitality industry are encouraged to apply, even without prior experience. This revised text provides a more professional and formal tone, clarifying the responsibilities and requirements of the position in a well-organized and easily understandable manner.

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