Data Center Technician / Technical Support – Germany (Relocation Required)

About UsALL-INKL.COM is a leading German web hosting company, founded in 2000. We provide reliable hosting and IT services to tens of thousands of customers across Europe. With our headquarters in Germany and an international office in Dubai, we operate complex and high-availability IT infrastructures. To strengthen our data center teams at our German headquarters, we are looking for Data Center Technicians / Technical Support Engineers (m/f/d) to support daily operations in our data centers in Dresden. German language skills are welcome, but not mandatory. What matters most is your technical mindset and reliability. A relocation to Germany is required.Your ResponsibilitiesMonitor server and network infrastructure and respond to incidentsAnalyze and resolve system, network, or hardware-related issuesPerform hardware installations, upgrades, and replacementsSupport customers via ticket system, email, and phoneMaintain and optimize server operationsDocument incidents, work processes, and changesWork in rotating shifts including night, weekend, and holiday availabilityYour ProfileCompleted training in IT (e.g. IT Specialist, System Technician, Administrator) or comparable experienceBasic to solid knowledge of Linux and networkingFirst experience with server systems, hosting environmentsExperience with PHP and MySQL is an advantageCustomer-focused mindset and reliable work attitudeHigh awareness of data protection and IT securityWillingness to work shifts including night and weekend schedulesFluent in EnglishGerman is nice to have, but not requiredExperience with system networks is sufficient, data center experience is a strong plus, not a mustWhat We OfferPermanent employment in a stable German companyStructured onboarding and hands-on trainingDevelopment opportunities toward Data Center Technician rolesFlat hierarchies and fast decision-makingHigh degree of autonomy and responsibilityAdditional compensation for night, weekend, and public holiday shiftsCompany pension scheme (Germany)Modern and secure working environment at our headquartersData Privacy NoticeBy submitting your application, you consent to the processing of your personal data for recruitment purposes in accordance with German data protection law (GDPR). Your data will be treated confidentially and used exclusively for hiring purposes.