Posted 3 months ago
حرك مستقبلك لقدّام بخطوة بسيطة
Customer Support Representative
Position Details
Location
Cairo, Egypt Egypt
Posted Date
August 17, 2025
Employment Type
Customer Service/Support
متوسط الراتب
خطأ: تعذر الحصول على معلومات الراتب من Gemini API
Job Description
HeTHARa Cosmetics -
Company: HeTHARa Cosmetics –
WebSite: Cairo, Egypt
Job Description:
About Us:
We are a growing skincare brand focused on luxury, natural products. We’re looking for a professional and friendly Customer Service Representative to join our team and be the first point of contact with our customers.
Key Responsibilities:
- Handle customer inquiries via phone, WhatsApp, and social media.
- Record and process customer orders accurately.
- Follow up on orders and resolve any delivery issues.
- Maintain a professional and friendly tone in all communications.
- Handle complaints and returns according to company policy.
Skills:
- Requirements:
- Residing in or near Tagamoa.
- Previous customer service experience preferred.
- Strong communication skills in Arabic and English
- Proficiency with basic computer and WhatsApp Business tools
- Ability to work under pressure and handle multiple tasks.
- Working Hours:
- Full-time, 6 days/week (with one day off).
- Working hours: 10:00 AM – 6:00 PM.
- Benefits:
- Competitive salary (based on experience).
- Monthly performance bonus.
- Growth opportunities in a fast-expanding brand.
نصائح تهمك
- جهز CV حديث قبل التقديم
- تأكد من تحديث معلومات التواصل في سيرتك الذاتية
- اقرأ وصف الوظيفة بعناية قبل التقديم
- جهز رسالة تغطية مخصصة للوظيفة
- تأكد من صحة جميع المعلومات في طلبك
- احفظ نسخة من طلب التقديم
- تابع بريدك الإلكتروني بانتظام
- جهز نفسك للمقابلة الشخصية مسبقاً