bayt.com
Job Description
- Gauge client requirements to offer the perfect solution through fruitful interaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
- Create a concise report on client interaction to facilitate a swift decision-making process.
- Interact with the senior management to understand updated organizational policies and new products.
- Identify practical challenges in a project to rectify the issues for final delivery.
Skills
- Prior work exposure in the field of customer support and service.
- Familiarity with CRM systems and practices.
- Proficient in answering phone calls with professional etiquette and a friendly tone.
- Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
- Good time management and organizational skills that contribute to a rise in overall productivity.
- Excellent computer skills.
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