bayt.com
Job Description
- Understand the demand of consumers to provide timely service and solutions.
- Cater to client queries by providing accurate data using appropriate communication channels.
- Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
- Create a concise report on client interaction to facilitate a swift decision-making process.
- Stay up-to-date with the organization’s new regulations, products, and service launches through efficient communication with the management.
- Collaborate with the technical team to solve ongoing issues with a product or service.
Skills
- Prior work exposure in the field of customer support and service.
- Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
- Good listening skills with fluent communication to address all concerns and doubts of the customers.
- Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
- A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
- Well-versed in handling digital tools and modern computer hardware.
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