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Company Name : Confidential Company Riyadh

Customer Service

Job Description


  • Answer calls and responds to emails or social media
  • Handle customer inquiries over the phone, email, and social media
  • Manage and resolve customer complaints
  • Provide customers with product and service information
  • Enter new customer information into the system
  • Identify and escalate priority complaints
  • Follow up on customer calls where necessary
  • Complete call logs

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