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Company Name : Qoyod

Customer Retention Specialist

bayt.com

Job Description

Responsibilities:

  • Proactively reach out to customers to follow up, check utilization and ensure satisfaction.
  • Inform customers about new features and functionalities.
  • Gather customer feedback and share it with our product, sales, and marketing teams.
  • Ensure customers have a successful experience with our product from the beginning.
  • Manage subscription renewals and handle any objections.
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