Posted 2 months ago
وقتك مناسب جدًا إنك تتقدم للوظيفة دي
CRM Dynamics 365 Support Engineer
Position Details
Location
15th May City, Cairo, Egypt Egypt
Posted Date
November 25, 2025
Employment Type
IT/Software Development
متوسط الراتب
متوسط الرواتب في مجال CRM Dynamics 365 Support Engineer في مصر هو 13000 جنيه شهرياً
Job Description
Endemand IT -
Company: Endemand IT –
WebSite: 15th May City, Cairo, Egypt
Job Description:
- Provide expert-level technical support for Microsoft Dynamics 365 CRM, addressing user inquiries, troubleshooting issues, and resolving incidents in a timely manner.
- Monitor, analyze, and resolve system errors, performance bottlenecks, and integration challenges within the Dynamics 365 environment.
- Collaborate with cross-functional teams to identify, document, and implement system enhancements and customizations based on business requirements.
- Assist in the configuration, deployment, and maintenance of CRM modules, workflows, and plugins to optimize business processes.
- Manage user access, security roles, and permissions to ensure data integrity and compliance with organizational policies.
- Develop and maintain technical documentation, knowledge base articles, and user guides for internal and client use.
- Conduct root cause analysis for recurring issues and recommend long-term solutions to prevent future occurrences.
- Support data migration, integration, and synchronization activities between Dynamics 365 and other enterprise systems.
- Participate in system upgrades, patch management, and testing to ensure seamless transitions and minimal disruption.
- Deliver training and guidance to end-users and stakeholders to maximize adoption and effective utilization of CRM features.
Skills:
نصائح تهمك
- جهز CV حديث قبل التقديم
- تأكد من تحديث معلومات التواصل في سيرتك الذاتية
- اقرأ وصف الوظيفة بعناية قبل التقديم
- جهز رسالة تغطية مخصصة للوظيفة
- تأكد من صحة جميع المعلومات في طلبك
- احفظ نسخة من طلب التقديم
- تابع بريدك الإلكتروني بانتظام
- جهز نفسك للمقابلة الشخصية مسبقاً