Chief Steward

Company: Swissôtel Hotels & Resorts –

WebSite: Makkah, Saudi Arabia

Job Description:**Company Overview**

Accor is dedicated to fostering a welcoming and inclusive work environment where employees are encouraged to realize their full potential. We offer diverse career opportunities across a range of brands, promoting professional growth and a sense of purpose. Accor invites individuals to contribute to the future of hospitality and explore the limitless possibilities within our organization. For more information, please visit [https://careers.accor.com/](https://careers.accor.com/).

**Job Description**

The Chief Steward is responsible for the comprehensive oversight and management of all stewarding operations, ensuring a consistently hygienic, safe, and efficient kitchen environment. Key responsibilities include the maintenance and sanitation of all kitchen areas, the proper handling and care of equipment, utensils, and tableware, and strict adherence to all relevant hygiene and food safety standards. The Chief Steward will collaborate closely with the Culinary and Food & Beverage teams to ensure seamless daily operations and uphold the highest standards of cleanliness and hygiene throughout all food and beverage outlets.

**Specific Duties and Responsibilities:**

* Implement and enforce rigorous cleanliness and sanitation protocols throughout all kitchen areas and food service outlets.
* Oversee the proper handling, cleaning, and storage of all kitchen equipment, utensils, and tableware to ensure optimal functionality and longevity.
* Ensure strict compliance with all relevant health, safety, and food hygiene regulations, including regular staff training and certification.
* Develop and maintain comprehensive inventory management systems for cleaning supplies and equipment.
* Collaborate closely with Culinary and Food & Beverage management to anticipate and meet operational needs during peak periods and special events.
* Conduct regular inspections of all stewarding areas to maintain the highest standards of cleanliness and organization.
* Implement effective waste management and recycling programs to promote environmental sustainability.
* Manage and develop the stewarding team, including hiring, training, scheduling, and performance evaluations.
* Prepare and maintain accurate documentation, including cleaning logs, maintenance records, and incident reports.
* Continuously assess and improve stewarding processes to enhance efficiency and effectiveness.
* Serve as a key liaison with health inspectors and other regulatory bodies during audits and inspections.
* Manage the stewarding department budget, including cost control measures and resource allocation.

**Qualifications:**

* A minimum of three to five years of extensive experience in a comparable role within a prestigious luxury hotel or resort is required.
* Comprehensive knowledge of advanced cleaning procedures, proper chemical handling, and the proficient operation of industrial dishwashing systems is essential.
* Possession of a valid certification in food hygiene and safety is a mandatory requirement.
* Demonstrated leadership abilities, organizational skills, and problem-solving capabilities are crucial.
* Excellent communication skills and the ability to cultivate and maintain professional interpersonal relationships are paramount.
* Proven ability to perform effectively under pressure and thrive in a diverse, multicultural environment is necessary.
* Fluency in English is mandatory; proficiency in Arabic is considered a significant advantage.
* Unwavering commitment to flexibility in work schedules, including the willingness to work various shifts, evenings, weekends, and public holidays, is expected.

Skills: