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Company Name : The Gathering Food Group

Call Center Executive

bayt.com

Job Description

The Gathering Food Group is now looking out for call center agents. 

  • manage inbound and/or outbound calls;
  • follow various communication scripts when speaking to a caller;
  • handle customer engagement;
  • identify customer needs, answer questions and solve problems;
  • up-sell products and services when possible;
  • build sustainable customer relationships;
  • organize all conversation records;
  • build product knowledge; and
  • improve performance and hit goals.

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