bayt.com
Job Description
- Manage inbound and outbound calls in a timely manner.
- Analyze client requirements and offer the best possible solution or information.
- Explain all the essential details of the organization’s products and services to captivate the customer’s attention.
- Develop long-term contacts through qualitative telephonic discussions and conversations.
- Keep records of all conversations in our call center database in a comprehensible way.
- Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.
Skills
- Previous experience in a customer support role.
- Strong phone and verbal communication skills.
- Showing high efficiency along with handling several tasks in the daily routine.
- Good computer skills.
- Refined communication skills with an ability to persuade customers.
- Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.
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