Branch Manager – Fashion

Company: TAMAA –

WebSite: New Cairo, Cairo, Egypt

Job Description:The Branch Store Manager assumes comprehensive responsibility for the effective and efficient management of all aspects of store operations. This encompasses personnel management, ensuring optimal customer satisfaction, maximizing sales revenue, and maintaining stringent inventory control procedures. The ideal candidate will demonstrate a profound passion for the fashion retail industry, complemented by exceptional leadership acumen, to cultivate high performance and foster an engaging and positive shopping environment for clientele.

**Core Accountabilities:**

**Operational Management:**

* Direct and supervise all daily store activities to guarantee seamless and efficient operation.
* Monitor inventory levels meticulously to ensure adequate stock availability and prevent shortages.
* Implement strategic visual merchandising initiatives to maintain an aesthetically pleasing and commercially effective store presentation.
* Administer the store budget prudently, controlling expenditures and maximizing profitability.

**Personnel Administration:**

* Manage the complete employee lifecycle, including recruitment, training, and supervision of all staff members, such as sales associates and cashiers.
* Conduct periodic performance evaluations, providing constructive feedback and identifying areas for professional development.
* Orchestrate staff scheduling to ensure adequate personnel coverage, particularly during periods of peak customer traffic.
* Incentivize and motivate the team to achieve established sales objectives and deliver exceptional standards of customer service.

**Customer Experience Enhancement:**

* Uphold the highest standards of customer service to ensure client satisfaction and foster long-term customer loyalty.
* Address all customer inquiries, complaints, and return requests with professionalism and efficiency.
* Implement and manage customer loyalty programs and promotional campaigns to drive sales and enhance customer engagement.

**Sales and Marketing Initiatives:**

* Drive sales performance through the implementation of effective merchandising strategies and promotional activities.
* Analyze sales data to discern emerging trends and adjust sales strategies accordingly to optimize revenue generation.
* Collaborate with the marketing department to plan and execute in-store events and promotions to enhance brand visibility and drive sales.

**Financial Stewardship:**

* Monitor and track sales performance meticulously to ensure the achievement or surpassing of established sales targets.
* Manage all store financial operations, encompassing cash handling, reconciliation processes, and adherence to financial control procedures.

**Regulatory Compliance:**

* Ensure strict adherence to all relevant health, safety, and labor regulations to maintain a safe and compliant working environment.
* Maintain accurate records and reporting documentation for auditing purposes, ensuring compliance with internal and external regulatory requirements.

Skills: