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Company Name : Saleh Al Hamad Al Mana Co.

Bill Collector

bayt.com

Job Description

POSITION CONCEPT:

Collect outstanding debts from customers based as assigned by Assistant Manager – Vehicles & Installment and/or Asst. Finance controller, either by mail, electronic mail, telephone, or personal visit. File vehicle and after-sales invoices and their supporting documents.

RESPONSIBILITIES:

  • Keep track of assigned accounts to identify outstanding debts
  • Discuss, on a weekly basis, the course of action to recover outstanding payments
  • Locate and contact the customer (old and new) to inquire about their payment status. Communication with customers shall either be mail, electronic mail, telephone, or personal visit
  • Handle questions or complaints and relay to superiors on a daily basis or as they arise
  • Obtain customer details for managers to investigate and resolve discrepancies
  • Create trust relationships with debtors when possible to avoid future issues
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.
  • Issue manual receipts for cash and cheque collections
  • File, scan, copy documents, physically all sales documents (Installment, credit, cash) organizing documents, and ensure filed documents have proper references.
  • Retrieve documents as directed by Assistant Manager – Vehicles & Installment
  • Assist in submission, claim any bank/government related documents
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