What You Bring to the Role
 

  • 6 months or more of customer services experience
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge.
  • Computer experience
  • C1 French Level & B1 English Level

What You Can Expect 
 

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged.
  • A global team of curious lifelong learners guided by our company values.
  • Base wage plus performance bonus opportunities
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

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Bilingual French & English Customer Service Representative

Accounting / Finance

TTEC -

Company: TTEC –

WebSite: Cairo, Egypt

Job Description:**البيان:**

تلتزم شركتنا بتحقيق رضا العملاء من خلال دمج العنصر البشري في مجال الأعمال. نحن نوفر الدعم التقني والبشري للعديد من العلامات التجارية المرموقة عالمياً. بصفتك **ممثل خدمة عملاء ثنائي اللغة (الإنجليزية والفرنسية) – وردية ليلية** في القاهرة، مصر، لدعم برنامج مالي في الولايات المتحدة، ستساهم في تقديم تجارب عملاء متميزة، بالإضافة إلى الاستفادة من بيئة عمل حائزة على جوائز وثقافة مؤسسية متميزة.

**المسؤوليات:**

ستشمل مسؤولياتك الرئيسية استقبال استفسارات العملاء الواردة، وإجراء البحوث اللازمة لتقديم حلول فعالة ومناسبة لمشاكلهم.

Skills:

What You Bring to the Role
 

  • 6 months or more of customer services experience
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge.
  • Computer experience
  • C1 French Level & B1 English Level

What You Can Expect 
 

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged.
  • A global team of curious lifelong learners guided by our company values.
  • Base wage plus performance bonus opportunities
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
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