bayt.com
Job Description
- The Bike Rebalancer team ensures bike availability at all of the stations in the assigned communities and promotes positive customer experiences.
- They should be passionate, efficient, and detail oriented.
- A Bike Rebalancer must be able to drive a trailer bike within the assigned communities.
- Must be willing to work in all weather conditions. In addition, a qualified Bike Rebalancer is expected to work independently, use a mobile device to track and record information, and guarantee stations are safe and clean.
Skills
● Adhere to the Duty Plan and safety guidelines to meet the needs of the daily operations and special/additional events.
● Adherence and flexibility with duty roster/schedule whenever required.
● Ability to work independently with limited supervision.
● Provide positive customer interactions in the field and assist with registration, renting, or returning of bikes.
● Timely acknowledgment of Customer complaints on slack and respond once completed.
● This position may require frequent or prolonged standing, sitting, bicycling, bending, stooping, and lifting up to 30 kgs.
● Follow safe work practices and help to create a safe working environment.
● Understanding and execution of instructions to ensure compliance with ops requirements.
● Keep track of, and take responsibility for assigned equipment.
● Highlight challenges or areas for improvement identified on the field.
● Consistent communication and coordination within the team.
● Strict compliance with KSA regulations.
● Must be able to use heavy tools such as Pallet Jack Trolleys and Power equipment