Four Seasons Hotels and Resorts -
Company: Four Seasons Hotels and Resorts –
WebSite: Riyadh, Saudi Arabia
Job Description:**Subject: Engineering Assistant Manager Opportunity at Four Seasons Red Sea**
**About the Location:**
The Red Sea destination, poised to become a leading luxury beachside locale in the region, encompasses pristine natural islands and lagoons stretching along a 200-kilometer expanse of the Kingdom of Saudi Arabia’s western coastline, situated between the cities of Umluj and Al Wajh. The forthcoming Four Seasons Resort will be strategically positioned on Shura Island, the central hub of this development. Shura Island boasts a yacht marina, an array of leisure and lifestyle amenities, retail establishments, an 18-hole golf course, and various other attractions.
The Red Sea project prioritizes sustainable practices and tourism. The master plan is informed by a comprehensive marine spatial planning simulation, designed to model the environmental impact of development and operations. This approach aims to minimize the potential for over-tourism while concurrently providing guests with an unparalleled travel and lifestyle experience. The destination will utilize renewable energy sources and limit development to a fraction of the islands, dedicating expansive areas to conservation efforts.
The Four Seasons Resort will feature approximately 149 rooms and suites, each offering unobstructed vistas of white sand beaches and crystal-clear waters. The property will also include six distinct restaurant and lounge venues, dedicated meeting and event spaces, a marine discovery center, a “Kids for All Seasons” facility, and additional amenities. Guests can anticipate a diverse range of experiences, from relaxation and leisure to sport and water activities. Facilities include a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two designated beach areas catering to both families and adults, ideal for sunbathing and exploring the vibrant coral reefs.
**About the Role:**
The Engineering Assistant Manager at Four Seasons Red Sea will be responsible for overseeing the daily maintenance and repair operations throughout the resort. This individual will ensure that guest rooms, public areas, the Powerhouse, the Reverse Osmosis (RO) plant, and the Sewage Treatment Plant (STP) are maintained in optimal condition, upholding the high standards of quality and functionality synonymous with the Four Seasons brand.
**Key Responsibilities:**
* Oversee the daily repairs and maintenance of Mechanical & Electrical (M&E) systems across the resort.
* Supervise the daily operation and planned maintenance of guest rooms, public areas, Powerhouse, RO plant, and STP.
* Lead and manage the powerhouse staff to ensure seamless operations.
* Respond promptly to maintenance requests from guests and internal departments.
* Conduct inspections of completed work to ensure quality control and compliance with safety regulations.
* Maintain a clean and organized work area, ensuring efficient utilization of tools and materials.
* Interpret Mechanical, Electrical, and Plumbing (MEP) layouts and drawings.
* Assist in the development and implementation of preventive maintenance programs.
* Coordinate daily repairs of kitchen and laundry equipment, as well as buggies, in collaboration with other Duty Engineers.
* Drive engineering department goals and monitor progress on repairs and maintenance activities.
* Administer and track maintenance request programs, ensuring timely follow-up with relevant departments.
* Assist in the preparation of annual departmental plans, forecasts, and budgets.
* Participate in departmental training and team-building exercises.
* Actively support the onboarding and mentoring of new employees.
**Qualifications:**
* **Education:** A college diploma or vocational certificate is required; a bachelor’s degree (or equivalent) in Mechanical, Electrical, or Electromechanical Engineering is preferred.
* **Experience:** A minimum of 2-3 years of relevant experience in a hotel maintenance environment, preferably at the Duty Engineer or Assistant Manager level. Prior experience with Powerhouse operations is considered advantageous.
* **Skills:** Demonstrated leadership, organizational, and problem-solving abilities. Fluency in English (both written and spoken) is essential. Solid mathematical and psychometric aptitude is beneficial.
* **Physical Fitness:** Must possess the physical stamina to meet the demands of the role.
* **Sustainability Knowledge:** Must possess an understanding of eco-friendly and sustainable practices within the hospitality industry and the ability to contribute to their implementation.
**Core Responsibilities:**
* Assist the Department Head in motivating and developing a skilled team, leading by example and fostering a culture of continuous learning and improvement.
* Support the career development of employees through coaching, training, and by promoting company values.
* Ensure the efficient operation of the department, maximizing productivity and achieving departmental goals.
* Demonstrate warmth, care, and enthusiasm when interacting with guests and colleagues.
* Establish standards for quality execution and implement action plans to achieve product and service objectives.
* Assist with the preparation of annual departmental plans and manage expenses within the departmental budget.
* Ensure adherence to company policies, grooming standards, and professional conduct.
* Act as a hands-on leader, providing support during peak periods and proactively addressing challenges.
**Departmental Responsibilities:**
* Oversee the daily maintenance and repairs of guest rooms, public areas, Powerhouse, RO plant, and STP.
* Review duty technician logs, create daily worksheets, and track progress on repairs and preventive maintenance tasks.
* Administer the preventive maintenance program for all systems and facilities, ensuring timely execution.
* Monitor performance and provide feedback for continuous improvement.
* Act as a mentor for new employees, supporting their integration into the team.
**Specific Responsibilities:**
* Maintain organized records for departmental activities, including schedules, rostering, and leave management.
* Conduct daily briefings and participate in departmental meetings.
* Provide performance feedback to employees and assist with their personal and professional development.
* Ensure that tools and equipment are properly maintained and readily available.
* Promote a safe working environment and ensure compliance with safety protocols.
* Perform additional duties as assigned by the Department Head.
**Compliance:**
The incumbent is expected to adhere to all company guidelines, including:
* Four Seasons Service Culture & Core Standards
* Engineering Policies & Procedures Manual
* Housekeeping & Maintenance Requests protocols
* Heart of House Facilities guidelines
* Confidentiality, Harassment, and Electronic Systems Use Policies
**Compensation and Benefits:**
* Competitive salary package, with live-out and travel allowance (if applicable)
* Housing and transportation provided
* 30 days of paid vacation per year
* 10 public holidays annually
* Complimentary meals while on duty
* Medical and life insurance coverage
* Uniform with complimentary laundry service
* Employee Assistance Program
* Worldwide complimentary stays at Four Seasons properties
* Professional growth and development opportunities
Skills: