bayt.com
Job Description
We are seeking a skilled and customer-focused Arabic Speaking Receptionist to join our team. As the first point of contact for our organization, you will play a vital role in providing a warm and professional welcome to our guests and ensuring a smooth and efficient front desk operation. If you are fluent in Arabic, possess excellent communication skills, and thrive in a fast-paced environment, we invite you to apply for the position
Responsibilities:
Front Desk Operations: Greet and welcome visitors, guests, and clients with a friendly and professional demeanor. Answer phone calls, direct inquiries to the appropriate personnel, and provide accurate information about our company and services. Handle incoming and outgoing mail, deliveries, and couriers promptly and efficiently.
Multilingual Support: Communicate effectively with Arabic-speaking guests and clients, ensuring their needs are met and inquiries are addressed in a timely manner. Provide translation and interpretation services as needed to facilitate effective communication between English and Arabic speakers.
Administrative Support: Assist with various administrative tasks, including scheduling appointments, managing calendars, and maintaining office supplies. Assist in coordinating meetings, conferences, and events, ensuring all necessary arrangements are in place.
Customer Service: Deliver exceptional customer service, exceeding the expectations of guests and clients. Provide assistance and guidance, resolve inquiries and complaints in a professional and timely manner, and maintain a positive and helpful attitude.
Record Keeping and Documentation: Maintain accurate records of visitor logs, appointments, and other relevant documentation. Update and maintain databases and filing systems to ensure information is organized and easily accessible.
Skills
Qualifications:
- Fluent in Arabic and English, with excellent verbal and written communication skills in both languages.
- Proven experience as a receptionist or in a customer-facing role, preferably in a multicultural environment.
- Strong interpersonal skills, with the ability to build rapport and maintain professional relationships with diverse individuals.
- Exceptional customer service skills, with a friendly and approachable demeanor.
- Proficiency in using MS office packages
- Attention to detail and a high level of professionalism.