Application Engineer – Cooling & Refrigeration

Position Title:              Application Engineer – Cooling & Refrigeration

Employment Type:      Full-time

Salary:                         up to 25K AED all-inclusive depending on experience and qualifications

Job Location:              Dubai, UAE

About the Client:  

A Dubai based Trading company, highly trusted in the industry for Air-Condition, Refrigeration & Spare Parts trading

Job Description:  

• Responsible for meeting Application Engineering requirements covering Enquiry Quotation process, technical selections, compliance statements, technical submittals, Reply to comments, preparing quotations in CRM & SAP, preparing weekly quotation reports, updating tasks in AE Actions file, enquiry handling follow-up, tracking and updating the system regularly.
• Read the enquiry in detail, understand, check the project details, schedules and prepare proper technical selections by offering suitable solutions and helping customers choose products for their projects.
• Analyse technical requirements of the projects, render technical guidance to the Sales Engineers, prepare technical selections meeting the schedules and project specifications, comparison tables using the latest product data catalogues, technical literature, bulletins, software for customers on daily basis.
• Handle important key customers by providing them prompt technical support, selection software trainings, replying to DEWA/ADDC/SEWA/FEWA related queries and controls items requirements updating them regularly about the products.
• Work with Sales Team discussing project requirements on assigned tasks update the CRM actions in the database to ensure smooth information flow between Sales, Applications and Consultant engineering teams on time