Airline IT Systems Manager

Airline Systems – IT ManagerSchedule: Full – Time ( 40hrs/week)Location: Arabic speakers based in Dubai/Saudi Arabia preferredSalary: Negotiable depending on experienceAre you an Arabic-speaking client success leader ready to make an impact in the travel-tech space — all from the comfort of your home office?This is your chance to join a high-growth, tech-forward team reshaping how global travel works through secure, intelligent data validation.About the CompanyOur client is a private equity-backed software company revolutionizing air travel through secure, privacy-first data verification. Their patented platform connects and validates passports, visas, and health credentials before passengers arrive at the airport—streamlining the travel experience for over 70 million passengers worldwide. With deep partnerships across major airlines, airports, and government bodies, they’re enabling seamless journeys and driving operational efficiency on a global scale. What You’ll DoPROJECT MANAGEMENTLead integration scoping, estimations and planning with prospecting clients;Create, manage, drive, execute and fully own the client integration process from the product and technical side;Lead and participate in client technical meetings and calls; producing comprehensive meeting minutes, managing expectations and managing actions/backlog;Chase stakeholders, remove blockers, bash through walls; Spot problems, identify issues and mitigate the risks arising from all of these;Keep clients fully updated on progress via regular stand-ups and high-quality materials (decks, Gantt charts, visuals, documentation etc.);Create, manage and maintain comprehensive project documentation;Ensure scope and delivery plans are aligned to commercial agreements (either formed or forming).INTERNAL RESPONSIBILITIES:Develop and guide the team using Agile principles and values, invoking specific methodology as needed (Scrum/Kanban/Squads & Tribes) for our unique full development lifecycle, where collaboration and collective ownership over processes are key enablers for team efficiency and success;Collaborate closely with the VP Product & CTO on prioritisation, roadmaps, milestones, backlog, traction and delivery;Represent the voice of the client in planning and prioritising product work;Ensure that the product backlog is decomposed to the optimal level by the team so meaningful progress can be made most efficiently;Facilitate, refine, optimise and evolve all existing processes – such as troubleshooting ongoing issues – while creating new ones where they don’t previously exist;Report and track burndown – improve runway projections with ever-improving prediction of backlog consumption;Spot problems, identify issues and mitigate the risks arising from all of these;Liaise with commercial team if customer issues could potentially impact overall relationship;Create, manage and maintain comprehensive project documentation.PRODUCT MANAGEMENT:Highlight and research various topics alongside product and customer development processes;Contribute towards product development process decision-making – consolidating and feeding back the voice of the technical team;Write scripts to collect data and perform comprehensive analysis, including hypothesis formulation and verification. What You BringlFluency in Arabic (spoken/written)5+ years of Airline experience is required5+ years of IT experience is required5+ years of US/UK client-facing communication is requiredTechnical fluency to interface with dev/product teamsSelf-starter mindset: you own projects and drive results’ Key PerksNo travel required100% remoteHuge growth opportunity in a fast-scaling companyWork with leading global airlines and innovative tech