Admissions and Parent Experience Manager

Company: TES FE News –

WebSite: Dubai, United Arab Emirates

Job Description:**Job Description: Admissions Manager**

**Responsibilities:**

* **Recruitment Initiatives:** Lead and orchestrate school tours (virtual and in-person), Open Day events, and external recruitment activities.
* Ensure a refined experience for visiting families and prospective students, highlighting the institution’s merits.
* Analyze enrolment data to optimize recruitment strategies and augment conversion rates.
* Proactively monitor the admissions pipeline to identify opportunities and expedite the application process.

* **Retention and Community Engagement:** Coordinate and attend events designed to strengthen relationships between the school and its families.
* Manage and contribute to social media campaigns to align with recruitment, retention, and engagement objectives.
* Collect and analyze feedback from parents to continuously improve the admissions and parent experience.

* **Partnerships and Stakeholder Management:** Cultivate and maintain relationships with nurseries and educational partners to support recruitment efforts.
* Oversee the Parent Ambassador program, engaging parents to promote the school and assist with events.
* Maintain constructive relationships with external stakeholders, including regulatory bodies.

* **Student Registration and Compliance:** Ensure timely and accurate student registration in accordance with ADEK and Ministry of Education regulations.
* Manage compliance documentation and oversee audits to ensure adherence to all standards.

* **Team Collaboration and Development:** Mentor and guide junior admissions staff, promoting best practices and fostering a positive team culture.
* Collaborate closely with the Marketing and Academic teams to support the school’s marketing plan and admissions strategies.

* **Administrative and Operational Support:** Manage communication with prospective and current families, ensuring professional and timely responses.
* Utilize internal systems for effective student information management.
* Oversee the student leaver process, conducting exit interviews and facilitating smooth transitions.

**Qualifications:**

* Bachelor’s Degree in Business or a related field.
* Minimum of 3 years of experience in admissions, customer service, or a related field, with a proven track record of success in a target-oriented environment.

**Required Skills:**

* Demonstrated leadership, communication, and interpersonal skills.
* Proficiency in data management, analysis, and Microsoft Office Suite.
* Knowledge of marketing principles and experience in cross-functional collaboration.
* Ability to perform effectively in a fast-paced environment and meet demanding activity targets.
* Excellent customer service skills and attention to detail.
* Fluency in English is essential.

**Compensation and Benefits:**

* Competitive salary commensurate with experience.
* Annual flight ticket.
* World-class medical & healthcare benefits (subject to status).
* End-of-service gratuity, as per labour law.

The successful candidate will join a collaborative and forward-thinking team, dedicated to providing exceptional experiences for students and their families. This role offers the opportunity to make a significant impact in a key leadership position within a supportive and inclusive environment.

**Application Process:**

Qualified and passionate candidates with strong leadership skills who thrive in a dynamic environment are encouraged to apply.

Please submit a current and up-to-date CV to support your application.

The school reserves the right to interview and appoint strong candidates prior to the official closing date. Therefore, early application is recommended.

Cognita and the Repton Family of Schools are committed to safeguarding the welfare of children and young people and expects the same commitment from its employees. All new staff will be subject to detailed and enhanced pre-employment clearance, including identity checks, criminal background checks for all countries lived in, qualification checks, employment checks to include an exploration of any gaps in employment, and satisfactory reference checks for all employment in the last 5 years.

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