Administration Coordinator

Company: Axios International –

WebSite: Giza, Egypt

Job Description:**Job Description: Administration Coordinator**

**Position Summary:**

The Administration Coordinator is responsible for providing clerical support within the designated region. The incumbent will represent Axios in interactions with patients and medical professionals, and execute a range of administrative responsibilities both in the field and in the office. This position is based in Al Dokki, Giza.

**Key Responsibilities:**

* Provide effective assistance to the Operations Leader in the management of drug access programs, including liaison with hospitals, pharmacies, and patients.
* Ensure the timely enrollment of eligible patients into the program(s) in accordance with established project workflows and timelines.
* Facilitate the prompt and efficient delivery of medications to enrolled patients.
* Prepare timely monitoring reports (monthly) detailing patient numbers and logistics, as well as quality assurance reports (quarterly) for internal review. This includes monitoring and tracking patient files in collaboration with Axios staff in real-time.
* Maintain and update electronic program files, including patient and quality assurance data.
* Attend and successfully complete Pharmacovigilance, Pharma, and Product Training sessions provided by the Client, demonstrating a clear understanding of safety data collection and reporting protocols.
* Report any adverse events or product complaints in compliance with client requirements and Axios Standard Operating Procedures (SOPs).
* Conduct general administrative duties for the office.
* Execute all program activities exclusively through the Axios Patient Management System (PMS).
* Fulfill additional duties as assigned.

**Relationships:**

* Collaborate closely with program team members.
* Maintain regular and frequent communication with project team leaders, including Axios regional and global staff.

**Qualifications, Skills and Knowledge:**

* Knowledge of the healthcare system within the region.
* Demonstrated approachability and commitment to providing excellent service.
* Strong initiative and drive.
* Diplomatic skills.
* Ability to work effectively as part of a team.
* Excellent verbal and written communication skills.
* Results-oriented approach.
* Strong organizational and coordination skills.
* Ability to work independently.
* Methodical approach with the ability to deliver timely results.
* Self-motivated with strong individual drive, attention to detail, resourcefulness, and task ownership.
* Ability to thrive in a challenging, fast-paced environment.
* Proficiency in standard computer software (word processing, Excel, PowerPoint, databases) and internet applications.

**Employee Benefits:**

Working with Axios offers the following benefits:

* Competitive compensation package reflecting fair market value.
* Annual performance-based bonus (based on role, levels, and contract terms).
* Comprehensive private health insurance coverage.
* Career progression opportunities aligned with a competency framework.
* Opportunity to contribute to patient support programs with a tangible humanitarian impact.
* Exposure to global health initiatives and patient-focused programs, facilitating professional growth and expertise.

Skills: