Posted 2 days ago

Job Status: Active



كول سنتر ومدريتور-Call Center – moderator

تسويق ومبيعات

سكاى للتجارة و التوزيع

Company: سكاى للتجارة و التوزيع

Location: المعادى، القاهرة

Category: تسويق ومبيعات

Job Description:

  • Manage and moderate the social media profiles and presence, including Facebook,Instagram,Website,WhatsApp, and additional channel
  • creatively responding with customized messages when needed
  • Manage and monitor consumer interactions by ensuring timely responses to all feedback, comments, messages, reviews and visitors posts
  • Generating leads to help the sales team
  • Keep records of customer interactions, inquiries, comments, transactions, complaints and actions taken
    Provide feedback on the efficiency of the customer service process
    Responding promptly and effectively to customers’ complaints and requests.

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