Sales Account Manager Team Leader

Job Description

At WUZZUF, we’ve helped over 20,000 companies find and hire top talent — and we’re still growing. We’re looking for a Sales Account Manager Team Leader to lead, coach, and inspire a team of account managers while driving both personal and team revenue targets. You’ll play a key role in building long-term client relationships, resolving complex issues, and ensuring every client gets the best possible experience with WUZZUF’s recruitment solutions.
 

Responsibilities

• Set and achieve individual sales targets while leading the team to meet or exceed collective goals.
• Develop and implement strategies to achieve personal and team KPIs.
• Mentor, motivate, and coach account managers to enhance their sales performance and professional growth.
• Monitor and analyze performance metrics, providing guidance and regular feedback.
• Identify team training and development needs and coordinate appropriate learning activities.
• Handle escalated client issues and ensure timely, effective resolution.
• Maintain strong, long-term relationships with key clients to ensure satisfaction and retention.
• Collaborate closely with internal teams (Recruitment, Product, Marketing, Finance, and Business Development) to deliver seamless client service.
• Ensure CRM data accuracy and leverage insights for pipeline and performance management.
• Prepare and present regular reports on team performance, revenue, and client satisfaction.