Teller

Job Description :

Issue foreign exchange and travel receipts.Record all FE and travel transactions on cash records maintained on a daily basis.Is responsible for opening and closure of safe in adherence to company security procedures through the safe closing register.Ensure application of up-to-date FE rates; change them on the board and computer system.Perform internal money transfers from and to other branches and receive external money transfers.In consultation with the branch manager and within limits set by management, determine currency and traveler’s checks holdings, remit surpluses and order additional supplies.Balance cash in hand daily for travel combined with FE and makeup branch remittance to Remittance Control Unit.Process refund applications from clients, ensuring the necessary authorizing signature is obtained before encashment.Sell and up-sell travel insurance offered by the Company.Maintain Travelers Check Accountancy Register on a daily basis.Coordinate with Branch Manager and Accountant details for checks/cash received for clearing on credit invoices. Ensure invoice numbers are clearly stated on receipts.Close daily books, print them, and send necessary information about different currencies to management.Prepare a list of I.O.U.’s for the branch by date/amount and follow up a clearance with the Branch Manager/staff concerned in a period of maximum of one week.Prepare Central Bank of Egypt weekly and monthly statistics for consolidation by the center.Close monthly accounts and print the required information for various departments.Hand in necessary reports to the branch account department.Record cash available in safe, in the Safe Note and Cash Sheet.Ensure excellent customer service through assisting coworkers on the counter in customer service and fulfilling the requirements of counter customers through invoice payment.Maintain Client Relationship management.Maintain Customer Focus.Set right prices in dealings with clients.Maintain encashment register of encashed checks overnight.Receive FE mail and ensure all urgent items are immediately dealt with, and update files and manuals used.Ensure all drafts, emails, and telegraphic transfers are covered on the day of instruction.Work on maximizing company revenue.Perform filing operation by arranging documents in designated folders in File Box.Adhere to audit policies and correct audit procedures.Carry out all tasks as reasonably requested by the company and Branch Manager.

Job Requirements :

Good Command of English Language
Basic Computer Knowledge
Customer Service
Communication skills
Hard worker
Presentable
Flexible with working hours /night shifts and emergency shifts.