Telesales

Telesales representatives play a vital role in generating leads for the sales team. They contact potential and existing customers by phone to inform them of their company’s products, services, and offers. Telesales agents also receive phone calls of people responding to direct marketing and advertising campaign

• Assisting in resolving customer complaints/disputes.
• Providing information to customers.
• Monitoring sales performance.
• closing sales deals.
• Keeping a record of calls and relevant details.
• Updating customer details