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Company Name : Societe General Bank

Sr Analyst – PNC & FBK

bayt.com

Job Description

The role incumbent, as Sr. Analyst supporting APAC/EMEA/ AMER FBK in FIN

Client/stakeholder managemen

  • Client Centric
    • Report and escalate Client Incidents
    • Develop and maintain a strong connect with stake holders
    • Provide a quick/satisfactory resolution for issues
    • Build effective synergy with cross-functional units
  • Operational Excellence:
    • Deliver BAU per set benchmarks/ agreements
    • Monitor/Escalate errors and incidents
    • Identify production efficiencies and deliver
    • Monitoring all the below activities handled by the team to ensure better quality, controls are maintained.
      • Handle/Monitor FBK Controls – Amend & Cancel, Late Input, Technical Counterpart and Non-Authorized Counterpart.
      • Ensure that the teams are well challenged on the cases and alerts raised part of FBK Control monitoring.
      • Ensure that there is no fraud done by the teams as part of the activities handled falling under your FBK Control purview.
      • Ensure to promptly report un-authorized transactions, fictitious transactions and any abnormal behavior noticed.
      • Backing up of P&C activities like cash breaks categorizing, funding reconciliation, manual postings, base provision and manual matching activities.
      • Ensure all process requirements are documented fully, appropriately, and sign-off is obtained from all stakeholders periodically
    • Perform permanent supervision controls
    • Ensure compliance/regulatory adherence
    • Guide the team on complex production issues
    • Effectively manage the KRI/KPI

Risk Management:

    • Identify/Understand operational risks and remediate control gaps
    • Prompt closure of audit/ inspection identified cases
    • Ensure the team is updated on the risk gaps and the same is addressed timely

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Creative shipping and logistics solution in Egypt
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