forasna.com
تفاصيل الوظيفة
Social Media Moderation
Job Description
Moderate social media accounts in various platforms including Facebook, Instagram, Linkedin, Website & application
Review, monitor, and respond to all generated content through comments, messages.
Maintain the Moderation Guidelines and ensure they are up to date
follow up & Provide customer support, processing complaints, and feedback from clients.
Collaborate & escalate issues when necessary to other departments
Produce reports & Regularly feedback insights, issues and outcomes
Responsible for entering all clients’ Information & requires on CRM system.
Moderate social media accounts in various platforms including Facebook, Instagram, Linkedin, Website & application
Review, monitor, and respond to all generated content through comments, messages.
Maintain the Moderation Guidelines and ensure they are up to date
follow up & Provide customer support, processing complaints, and feedback from clients.
Collaborate & escalate issues when necessary to other departments
Produce reports & Regularly feedback insights, issues and outcomes
Responsible for entering all clients’ Information & requires on CRM system.
Job Requirements
“Females are only allowed ” to work at the company’s headquarters in Nasr City – Cairo
Minimum 1 year experience.
Knowledge of online marketing and a good understanding of major marketing channels
Positive attitude, detail and clients oriented with good multitasking and organizational ability
Ability to work after the shift.
desire to learn the business & growing industry.
Proactive and energetic.
Good communication skills.
Good writing skills in both “Arabic – English” languages.
Job benefits
Rewarding salary
Overtime allowance
Medical Insurance
Social Insurance
Working hours: 9 am: 5 pm
holiday: 1 day off
Full time Job