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Company Name : DELL company

Service Account Manager

bayt.com

Job Description

– Serve as the lead point of contact for all customer account management matters

– Build and maintain strong, long-lasting client relationships

– Negotiate contracts and close agreements to maximize profits

– Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

– Ensure the timely and successful delivery of our solutions according to customer needs and objectives

– Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

– Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

– Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

– Prepare reports on account status

– Collaborate with sales team to identify and grow opportunities within territory

– Assist with challenging client requests or issue escalations as needed

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