bayt.com
Job Description
- Understand the application’s client architecture and relevant mapping details to analyze and troubleshoot issues reported by clients/ business consultants.
- Implement and administer web applications on customer sites worldwide
- Develop and run database scripts for data migration, data cleansing, and data fixing
- Support and maintain web application
- Develop web application reports
- Responsible for Analyzing and Simulating application issues reported by the client.
- Detailed analysis of the application trace log files to identify the possible cause of messages, missing columns, and other types of issues.
- Collect and apply preliminary analysis on the queries hanging/performance delays, verify the database-related table’s indexes, and communicate with the Product Engineering team to take needed action.
- Complex Issues: Evaluate the analysis done by the Technical consultant. Conduct a detailed technical analysis of Complex issues reported in applications. Provide the details of the analysis done to PE towards obtaining a fix.
- Document details of Analysis and provide issue resolution to the client wherever applicable.
- Provide support to Technical Consultants/Analysts whenever needed.
- Responsible for doing final validation testing of the respective application
- Performs upgrade testing.
- Third-party Integration support for customers under support:
- Understand the third-party integration setup done.
- Detailed analysis of an issue reported in the third-party integration interface by executing required selects and analyzing the relevant log files.
- Build standard queries to check the third-party integration.
Skills
- BS in Computer Science or Business Computing is required.
- A Master’s degree is a plus.
- Good Knowledge in Oracle/ Sybase – SQL, Microsoft – Excel, PL SQL, and ASE SQL and advanced in procedure development.
- Java knowledge is Mandatory
- Power-Builder knowledge is a Plus
- Minimum 5 years of experience in the fields of software development.
- Should have good verbal and written communication skills.
- Must have the ability for critical and analytical thinking.
- Be a good problem detector and solver.
- Technical experience is a must (background in banking, audit, finance, or operations)
- Ability to manage efficiently in high-stress situations and willing to travel as and when required.
- Teamwork and good coordination skills.
- Should be able to establish and maintain a professional relationship with the clients and team members.
- Be a good problem detector and solver.
- Be a good role model to team members.
- Ready to travel to the clients’ site and when needed.