Company Name : Azentio Software Private Limited

Senior Technical Consultant

Job Description

  • Understand the application’s client architecture and relevant mapping details to analyze and troubleshoot issues reported by clients/ business consultants.
  • Implement and administer web applications on customer sites worldwide
  • Develop and run database scripts for data migration, data cleansing, and data fixing
  • Support and maintain web application
  • Develop web application reports
  • Responsible for Analyzing and Simulating application issues reported by the client.
  • Detailed analysis of the application trace log files to identify the possible cause of messages, missing columns, and other types of issues.
  • Collect and apply preliminary analysis on the queries hanging/performance delays, verify the database-related table’s indexes, and communicate with the Product Engineering team to take needed action.
  • Complex Issues: Evaluate the analysis done by the Technical consultant. Conduct a detailed technical analysis of Complex issues reported in applications. Provide the details of the analysis done to PE towards obtaining a fix.
  • Document details of Analysis and provide issue resolution to the client wherever applicable.
  • Provide support to Technical Consultants/Analysts whenever needed.
  • Responsible for doing final validation testing of the respective application
  • Performs upgrade testing.
  • Third-party Integration support for customers under support:
  • Understand the third-party integration setup done.
  • Detailed analysis of an issue reported in the third-party integration interface by executing required selects and analyzing the relevant log files.
  • Build standard queries to check the third-party integration.

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