Handle walk in customers, identify their requirements and present the suitable solution/products.
Perform showroom related tasks such as invoicing, receiving payments, handle returns, product merchandising and pricing,
Provide market insights about product availability, price changes, customers trends and interests.
Suggest means of sales improvement to as well as determining slow moving or non-selling items and suggesting sales action.
Build and improve showroom sales and market share by building good relations with frequent buyers and installers.
Provide a consistent, seamless and positive customer experience through the sales process.
Maintain a fully display of products via merchandising methods as laid down by the company.
Keep an update on changes in the company’s products range such as new items or changes in existing items as well as informing the reporting manager of any customer’s problems/comments on the product range or gaps in the range.
Assisting customers in financing, purchasing, delivery and ultimate satisfaction
Monitor showroom stock and insure enough stock availability.
Maintain customer data base for follow up and marketing purposes.
A bachelor’s degree.
Manages time effectively and adapts quickly to changing priorities.
Able to work independently with some direction.
Superior organizational and multi-tasking skills.
Able to perform business math and calculations.
Team player who works productively with wide range of people.
Problem-solving and analytical ability.
Able to handle difficult customers with diplomacy and tact.
Technical expertise and knowledge of company products is a plus.
Superior presentation/public speaking skills.
Knowledge of Microsoft Office Suite.
Good command of English language: Ability to read, write and speak English well.