Sales Field Operations And Support Manager

  • Sales/Retail
  • Egypt

Job Description :

Improvement of daily sales operationsBetter control on staff and partner’s performance Improvement of branding and marketing presence in all sales channels Sales processes enhancement and improvements Focal point with OSN management for urgent operational matters SPOC for human resources issues in coordination with HR Control and monitor OSN sales locations discipline Solid reporting for all operations across OSN sales channels.Supporting the daily sales operations at Direct and Indirect sales channels Effective monitoring and reporting the operational readiness of all OSN sales locations Working on monthly, quarterly and annual sales targets with relevant stakeholders Enhancing current processes and practices within the sales functionsHandling all related marketing activities internally and externally with relevant stakeholders Supporting the direct and indirect sales teams in workforce planning and managementSupporting the knowledge management activities for all OSN sales team and improving internal communication Coordinating hiring/ replacement of sales team members to ensure business continuity Resolving operational issues impacting sales activities Coordinating internally and externally with relevant stakeholders for customer complaint issuesCoordinating disciplinary actions with HR and engaging with managers/ staff for the same Suggesting events and branding improvement initiatives in coordination with relevant stakeholders  Reporting and coordinating with relevant stakeholders’ systems performance and outages 

Job Requirements :

Solid knowledge about Egyptian market  Data-Tracking & Analytical insightTrade Marketing experience is desirable Reporting and analysis experience Sales operations experienceKnowledge management and communication Time management skills Able to move around the locations based on a clear schedule Bachelor’s degree Degree in commerce or marketing is preferred 

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