bayt.com
Job Description
Sales Assistant | TOYS R US
What you will do:
Customer Service
- To achieve section budget set every month and on YTD by FM.
- To achieve section margin for the year.
- To be compared to the targets set for the section by FM.
- To ensure that we meet the MS results that has been derived at 90% TY.CSI results to be met that has been derived at – CSI target at 82% and CP at 35%
- Sales VS budget YTS -sales VS YTD, footfalls, ATV, conversion ratio, retail sq footage cat margin and contribution, DHS per sq. feet being generated
Inventory Management
- Annual stock loss to be measured by the section stock loss – SA to have maximum control on stock loss by following SLAP.
- To ensure that the Stock take objective is achieved by adhering to the inventory management – SOP’s, 365 days of the year.
- Through effective communication, stock management systems and processes, ensure that your section has 100% on self-availability with correct merchandizing
Store Operations
- Execute the weekly bulletin on time and follow up against the requirements.
- Ensure that you participate in daily briefings and update yourself on business performance, new products, SOP’s, and HR initiatives.
- Ensure that the SOP’s are being followed 100%
Skills
What equips you for the role:
Minimum Experience and Knowledge: 2 years of Experience in a similar role
Job-Specific Skills:
- Good Interpersonal skills, able to communicate fluently in English
- An ability to implement creative and imaginative approaches and identify new options for service development.
- Evidence of a clear understanding of all aspects of customer services and able to demonstrate commitment to continuous Improvement.
Standard for excellence
- Product knowledge
- Merchandising skill
- Store standard to be maintained at all times
- Different way of thinking to achieve business goal