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Company Name : Mesk Holdings

Restaurant Operations General Manager

bayt.com

Job Description

Oversee and coordinate the planning, organizing, training and leadership necessary to achieve the objectives in business development, sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.

·     Deliver up to mark service and maximize customer satisfaction.

·     Develop operational plans.

·     Review product quality and services rendered.

·     Implement brand strategies.

·     Plan and conduct efficient delivery order system.

·     Develop and maintain expected customer relation.

·     Appraise staff performance and provide feedback to improve productivity.

·     Ensure adequate functioning and calibration of kitchen and bar equipment.

·     Ensure compliance with sanitation and safety regulations.

·     Ensure the concerned regulatory requirements are met by the business.

·     Closely work with the marketing team to ensure maximize the revenue and promote the brands of the company.

·     Control operational costs and identify measures to cut waste

·     Train new and current employees on proper customer service practices.

·     Implement policies and protocols that will maintain future restaurant operations.

·     Submit annual budgets and resource allocations to achieve company strategies and objectives.

·     Growth oriented with both the ability and connections to engage food industry leaders as a respected peer in the pursuit of new business.

·     Ensure the company’s core values of Integrity, Passion, Customer Service, Innovation, Efficiency, and Accountability are effectively maintained.

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