bayt.com
Job Description
- responsible for overseeing the efficient running and profitability of restaurants and for managing their employees and ensuring high-quality products and excellent customer service.
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils, and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage the restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
Skills
Typical job responsibilities include training and supervising staff planning menu ensuring compliance with licensing, hygiene, and health and safety legislation/guidelines overseeing stock levels ordering supplies handling customer inquiries and complaints problem solving
preparing and presenting staffing/sales reports
keeping statistical and financial records assessing and improving profitability making improvements to the running of the business and developing the restaurant.skillExcellent customer service skills commercial awareness
Flexibility
Good interpersonal skills communication skills
Problem-solving skills
Organizational skills
Teamwork skills.