
bayt.com
Job Description
KEY RESPONSIBILITIES
- To drive sales and profit through the Big 4 (Forecasting, Rota, Ordering & Production)
- To accurately forecast for peak trading periods, events and seasonal changes throughout the year
- To maximise labour efficiency considering my customers, team and business needs
- To make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers
- To ensure the shop is clean, safe and the equipment well maintained at all times
- To take corrective action immediately on issues that affect customers, the team or sales
- To ensure the management team, proactively monitors Standards by seeing the shop through customers’ eyes
- To ensure the team consistently delivers Amazing Customer Service by following the 6 Key Points of Service
- To continuously analyse and review shop results, proactively reacting to any challenges or obstacles and creating a clear action plan to improve the business profitability
Skills
- Clear Communication
- Team Working
- Passion
- Open to Change
- Realising Potential
- Great Execution
- Business Sense
- Thoughtful Leadership