Safa International Travel -
Company: Safa International Travel –
WebSite: Dokki, Giza, Egypt
Job Description:
- Serve as the primary point of contact for product-related inquiries, providing expert guidance to internal teams and clients.
- Collaborate with cross-functional teams to develop, launch, and optimize travel products, including hotel, tour, flight, and pilgrimage packages.
- Analyze market trends and customer feedback to identify opportunities for product enhancement and innovation.
- Support the implementation and continuous improvement of online booking systems and mobile applications.
- Conduct product training sessions for sales, operations, and customer service teams to ensure comprehensive product knowledge.
- Monitor product performance metrics and generate regular reports to inform strategic decisions.
- Assist in the creation of marketing materials and product documentation to effectively communicate features and benefits.
- Coordinate with suppliers and partners to ensure product offerings are competitive and meet quality standards.
- Address and resolve product-related issues, ensuring a high level of customer satisfaction.
- Stay updated on industry developments, competitor offerings, and emerging technologies relevant to travel products.
Skills: