Primarily provides pre-sales technical support for the development and implementation of fixed telecommunication devices (CPE’s, Routers & Smart Home) including ICT products/applications/solutions and telecommunications fixed products.
- Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations.
- Assists the Sales Account Manager in assessing potential application of company products to meet customer needs and may prepare detailed BOQ according to the customer requirements.
- Upselling and cross selling of CPE’s, router, Smart Home Solutions and ICT products [TD1]
- Create Detailed design and implementation specifications against the customer requirements .
- Adapt and customize presentations to the requirements of a particular opportunity
- Coordination with vendor and distributor to maintain the product partnerships
- Provide product training to the sales team to ensure they are knowledgeable .
- Acquisition and understanding of new products and conduct the training with end customers for up sells .
- Acquire additional certifications to upgrade the product partnership
- Ability to work under pressure and work on multiple projects
- Proven ability to demonstrate ICT solutions including fixed telco products and execute successful proof of concept plans
- Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
- 3-5+ years of Experience in Telecom or ICT or similar sector
- Degree in business administration/management also a degree or diploma in telecom will be a plus point
- Impressive, demonstrable track record and skills/experience gained within a similar position(s), at a similar level.
- Credible and confident communicator (written and verbal) at all levels.
- Numerate with strong analytical and problem-solving ability.
- Excellent project management skills.
- Hands-on approach, with a ‘can-do’ attitude.
- Fluency in English and Arabic
- Excellent communication skills
- Analytical and multitasking skills