A pre-sales engineer supports the sales process. This engineer serves as a technology adviser to both prospective customers and representatives of currently assigned client accounts. Successful pre-sales engineers display a strong commitment to developing and maintaining long-term customer relationships. The ability to understand customer requirements, determine the best solutions and effectively communicate the value proposition of those solutions are critical skills.
Pre-sales engineers are subject matter experts with specialized technology experience in network solutions, storage, servers and security. Assigned to work within a defined sales territory, these engineers respond to customer requests for proposals, develop designs and bills of materials for cost-effective solutions, and provide shoulder-to-shoulder knowledge transfer or training to implementation teams bringing the technology solutions online. The pre-sales engineer must be well-versed in the selling company’s portfolio of products and services and keep up with new technologies entering the market.
customer relationship management
Vacancy : 2 vacancies one in riyadh one in khobar branch