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Company Name :Chalhoub Group

Perfumes Consultant

Customer Service/Support
  • Customer Service/Support
  • Kuwait

gulftalent.com

Who we are
We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

What you’ll be doing
At Chalhoub we share leading brands with the world. Working as a Perfumes Consultant you will be responsible for achieving optimum sales and targets by ensuring a high level of customer service and professional standards. You will also be responsible for giving perfume advice to your clients and guiding them through perfume and allergy routines with suitable products.

• You will build and maintain customer relationships in order to build strong loyalty
• Address customers’ queries about products, prices, availability, product uses, and services
• Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers’ expectations
• Advise customers on product ranges best suited to their needs
• Demonstrate usage and benefits of various Brands and products
• Handle new launches, promotion of products and visual merchandising
• Generate sales, while achieving line and sales targets, using fragrance knowledge
• Push fragrance sales during events, promotions and launches
• Track sell-out targets at store level

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