Company Name : Al Futtaim Group

Parts Advisor -Workshop | Trading Enterprises

Job Description

Parts Advisor – Workshop | Trading Enterprises | Chrysler | Jeep | Dodge | Ram | Sharjah

About the position:

  • Handle complete parts sales process of walk-in and telephone customers from enquiry to sales order process to achieve monthly budgeted net sales
  • Responsible for credit customer’s follow-up of payments as per credit terms and conditions granted to the customers
  • Ensure to communicate and consume parts ordered on urgent orders as soon as parts received
  • Collect retail customer data and feedback in the given format and convert them to service to generate additional revenue of labour and recalls
  • Ensure sales orders, purchase orders, deliveries, cash collection, cash deposits are closed on time as per company standards and documents are filed for records
  • Assist warehouse team with monthly perpetual inventory to maintain stock inventory with no discrepancy during annual stock report
  • Follow customer service values and achieve targets to surpass in meeting the needs and expectations of the customers
  • Ensure quality of job to avoid errors or rework and ensure customer engagement by taking actions against customer complaints
  • Comply with company Quality Health Safety and Environment guidelines and Standard Operating Procedures and report all incidents to the manager
  • Participate in toolbox talks and undertake safety awareness trainings as provided by the company
  • Follow emergency and evacuation procedure of the company

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