Operations Agent English & (Spanish or French)

  • Operations/Management
  • Egypt


Job Description :

Dealing with Suppliers, Tour Leaders & Guides.Interact with them via various channels: phone, chat, email, etc.Responsible for providing the best freelance tour guides who are the leaders in the market.Ready to manage last-minute bookings at different times.Having experience in daily tours, multi-day tours & full packagesCollecting daily feedback for the ongoing tours & packages.Maintain the tour quality with Suppliers, Guides & Leaders.Manage and focus on better relations with the suppliers.Respect the company rules and regulations.Fast learning and flexibility to deal with other departments.Answer all queries from the Sales & Guest Relations Team.Participate in planning and launching different products.Evaluating suppliers, tour guides and issuing appropriate feedback forms.

Job Requirements :

Minimum 3 + years of experience in Tourism Field.Ability to work in different shifts.Excellent communication skills.Fluency in (Spanish or French ) and English.Willing to relocate in Giza.Proficient in Microsoft Office, especially in Excel.

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