bayt.com

Job Description

greet and check in guests upon arrival and provide hotel information.
prepare receipts for checkout and process invoices.
post the room charges and taxes.
process and verify payment for reservations.
reconcile receipts with cash drawers and balance cash drawers.
manage and supervise the hotel safe, ensuring the safety of guests’ valuables.
ensure that hotel amenities are reliable and clean by communicating with maintenance and housekeeping departments.
verify the completion of all end-of-day tasks by previous front desk personnel.
respond to questions, concerns, and complaints from guests.
prepare end-of-day reports before the shift ends.
make reservations for guests at local restaurants and entertainment venues for the following day
arrange for taxi or shuttle services
promote hotel features and services to upsell guest rooms.
provide discounts and vouchers to customers.

Skills