Company Name : Wirgan

Night Auditor

Job Description

  • greet and check in guests upon arrival and provide hotel information.
  • prepare receipts for checkout and process invoices.
  • post the room charges and taxes.
  • process and verify payment for reservations.
  • reconcile receipts with cash drawers and balance cash drawers.
  • manage and supervise the hotel safe, ensuring the safety of guests’ valuables.
  • ensure that hotel amenities are reliable and clean by communicating with maintenance and housekeeping departments.
  • verify the completion of all end-of-day tasks by previous front desk personnel.
  • respond to questions, concerns, and complaints from guests.
  • prepare end-of-day reports before the shift ends.
  • make reservations for guests at local restaurants and entertainment venues for the following day
  • arrange for taxi or shuttle services
  • promote hotel features and services to upsell guest rooms.
  • provide discounts and vouchers to customers.
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