Manager – TB Cluster Mobility Planning and operations

Redefining Land, Air, and Sea Travel… Elevating Destinations.Coastal Transportation Services Co., a Red Sea Global SubsidiaryCoastal Transportation Services Company, a subsidiary of Red Sea Global, provides Transportation services at our Red Sea destination and is part of the Red Sea Global Group of companies. We specialize in providing transportation services to our Red Sea destination. As a subsidiary, Coastal Transportation Services Co. benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.Are you ready to transform the future of transportation? At Coastal Transportation Services Co., we are driven by innovation, creativity, and a passion for redefining transportation. Our team is shaping the future with cutting-edge projects, from autonomous vehicles to sustainable transportation solutions.We are seeking forward-thinking individuals eager to collaborate in a dynamic, fast-paced environment where ideas become reality. Join us in revolutionizing transportation and creating a smarter, more sustainable world—one innovation at a time.Join our visionary team and help shape the future of transportation!Job Purpose:This position will support the Senior Manager Venue Operations & Special Events in overall AMAALA Triple Bay site planning and operations activities related to Land Mobility at each Amaala site – including within the Marina Bus & Buggy Interchenge. ensuring the efficient and effective management of the AMAALA’s sites as well as, maintain high standards of Mobility Operations, and contribute to the RSG’s overall success.This role will manage all aspects of the Site planning and operations including, but not limited to organise, and oversee transportation at venue and for events, including coordinating guest vehicle access, traffic, parking, pedestrian movement, Bike (If appropriate) and buggy systems as well as client relation and coordination. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.Job Responsibilities:The key Job responsibilities for this position are but not limited to:Planning and Coordination: Planning and coordinating all aspects of Land Mobility for the AMAALA Triple Bay sites. Develop and implement transportation plans to efficiently managing parking facilities, operates workforce shuttles, guest access. In coordination with the Mobility team and Hotel Operators, develop comprehensive transportation plans for each event or venue, taking into account factors such as demographics, venue location, type of transportation and expected traffic patterns.Resource Management: Manage the Mobility site teams, drivers (when in the venue/site), and equipment required for the project, ensuring that resources are allocated efficiently to meet the demand.Communication and Collaboration: Must maintain communication and collaborate with various internal (Mobility) and external stakeholders, including Hotel Operators and Red Sea (and affiliated companies) departments, to ensure alignment of goals, communicate of transport plans and smooth execution of transportation services in and around the AMAALA sites/venues.Risk Management: Must identify potential risks and challenges related to site transport and develop contingency plans to address them effectively.Performance Monitoring and Optimisation: Must monitor, via the Transport Operations Command and Control (TOCC), the performance of transportation at all sites and venues in real-time, identify areas for improvement, and implement changes to optimise efficiency and effectiveness. The responsibilities often involve quick decisions that may impact overall site planning and operations, implementation of contingency plans and future planning all in coordination with other Mobility activities to ensure efficient and effective operations.Problem Solving: Available in the TOCC the Manager should address any issues or challenges that arise during operations, such as unexpected issues, ad-hoc “events”, vehicle breakdowns, or unexpected delays.Continuous Improvement: Continuously evaluate transportation performance, analyse data such as traffic volume, parking and workforce shuttle utilisation, and Hotel operator’s feedback. Identify opportunities for improvement and make decisions about process optimisation and organisational changes to enhance efficiency.Others:Develop and execute comprehensive site transportation plans, policies, procedures, SLAs and contingency plansWork closely with other Mobility stakeholders and Hotel OperatorsReport to the Senior Manager on any issues and propose solutions to addressMonitor transportation operations on-site daily and during events, ensuring that vehicles are dispatched in a timely manner, traffic flows smoothly, and parking facilities are efficiently managed.Provide assistance to guest, visitors and workforce with transportation-related inquiries or issues, such as directing them to shuttle pick-up points, assisting with accessibility needs, or providing information on parking or mobility optionsThe role needs a hands-on approach and must be involved in the practical aspects of the site land mobility operations. As a Manager in this role, even though the role might have administrative and managerial duties, staying connected to the ground operations is a must.JOB REQUIREMENTS/;10 years of overall experienceBachelor’s degreeFluent in English (oral and written), Arabic proficiencyProven planning and operational experience in Site transport operations (Venue Manager) or similar role in a large-scale project. Prior experience in venue transport planning and operationsExperience coordinating with various transport operational teams and subject matter experts to effectively keep the services in operation or get it into operation in the event of a breakdown/incident/accidentValid driver’s license is essentialExcellent time management skills. Collaborates well with other business functions.Must be capable of evaluating vehicle contractors’ (infrastructure & vehicles) performance (KPI) and adjust/optimise performance as required to benefit the overall project program.Ability to work during evenings, on weekends, and on public holidays, as required.Comply with all work instruction provided by Line Management.