Manager NRI and International Operations Oversight and Business Performance

Company: HSBC –

WebSite: Dubai, United Arab Emirates

Job Description:**Subject: Job Posting: Manager, NRI and International Operations Oversight and Business Performance**

HSBC is seeking a qualified candidate for the position of Manager, NRI and International Operations Oversight and Business Performance, located in Dubai, UAE. This role is based in an office work environment.

The primary responsibility of this role is to support the management of the Risk and Control and Governance framework for NRI & International Business. This encompasses ensuring adherence to applicable regulatory requirements, internal policies, and controls, as well as assisting the business head in assessing operational risks associated with the current operating design.

The incumbent will proactively collaborate with the team and control owners (RC, LG, Risk) in the UAE and India to define, implement, and embed robust monitoring of business operations and track business performance. Utilizing business intelligence, stakeholder guidance, policy, and information, the role will identify areas of emerging risk, including data security, technology design and implementation, financial crime, and legal and regulatory risk.

**Key Duties and Responsibilities:**

* Serve as the initial point of escalation and engagement on the NRI office operating model, ensuring timely consultation across the UAE and India entities.
* Produce high-quality and timely governance reporting and key management information submissions for senior management at the country and regional levels.
* Maintain a holistic view of the RC Risk profile of WPB in the UAE, providing oversight and analysis of issue management, trigger events, and open challenges.
* Act as a Subject Matter Expert (SME) and oversee cross-border banking procedures and policies to ensure the smooth functioning of the NRI desk in the UAE.
* Support the implementation of the compliance risk management framework across business lines.
* Identify control weaknesses, report findings, and oversee timely remediation.

**Experience and Qualifications:**

* A graduation degree is required to secure a UAE Visa and Work Permit.
* Demonstrated potential for further personal and professional development.
* Strong relationship-building skills.
* Ability to develop technical knowledge in new areas.
* Bachelor’s degree in law, business, finance, or a similar professional qualification.
* Excellent negotiation, influencing, and communication skills.
* 4-5 years of experience in compliance or risk functions, with exposure to advisory, governance, risk and control management.
* Thorough understanding of Retail and Wealth business.
* Proven analytical skills and the ability to support decisions with sound reasoning.
* Strong influencing and stakeholder management skills.
* Technical knowledge and the ability to develop understanding of Retail and cross-border banking.
* Strong administrative skills in the use of Word, PowerPoint, and Excel.

HSBC is committed to fostering a culture of inclusivity, respect, and continuous professional development. Interested candidates are encouraged to visit our careers site and search under reference number (14057) for further details and application information.

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